Shipping & Delivery
Where we ship
Currently: United States, Canada, United Kingdom. Checkout will decline other destinations.
Speed
Orders are dispatched within 1 business day of confirmed payment. Typical delivery: 2–5 business days (US), 5–10 business days (CA/GB), from dispatch. Tracking is included and emailed to you as soon as the label is scanned.
Packing
All products ship in tamper-evident, temperature-appropriate packaging. Lyophilized vials are packed to protect from light and physical shock. Parcels are discreet and carry no supplier branding.
Storage before use
Lyophilized peptides are stable at room temperature for shipping durations but should be stored at −20 °C, protected from light, on receipt.
Shipping is free
Standard shipping is free on every order. Any duties or import taxes for CA/GB deliveries are the recipient's responsibility.
Problems
Lost, delayed beyond 15 business days, damaged, or wrong? See Returns & Reships — we reship at our cost.